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Dentist · France

Website advertising rules for dentists in France

Dentists answer to their regulator's advertising and conduct rules as well as to privacy law. This is what Code de déontologie des chirurgiens-dentistes (CSP R.4127-215-1 and ONCD recommendations) means for your website: testimonials, claims, fees, titles and the details you must show. It applies only to sites of that profession, and only where you are licensed. For the general laws every site in France must follow, see France's laws.

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Code de déontologie des chirurgiens-dentistes (CSP R.4127-215-1 and ONCD recommendations)

The ban on advertising was relaxed by décret 2020-1658 of 22 Dec 2020.

Who it covers: Dentists on the French Ordre register. Set by the Ordre national des chirurgiens-dentistes.

What it requires of a website or app (5)

  • A dentist may communicate by any means including a website, loyally and honestly: no third-party testimonials, no comparison with other dentists or establishments, no pushing of unnecessary acts, nothing that harms the profession's dignity or misleadsAI reviewR.4127-215-1 I
  • The ONCD reads patient testimonials, before/after photographs and star ratings on a dentist's site as tending to misleadAI reviewONCD recommendations (reading of R.4127-215-1)
  • A website presenting the practice states the fees charged and the accepted payment methods, clearly, honestly, precisely and without comparisonAI reviewR.4127-240 II al. 3
  • Professional documents show name, address, phone, RPPS number, insurance status, speciality and association membership; extra titles only if recognised by the Conseil nationalAI reviewR.4127-216
  • Educational information is scientifically supportedAI reviewR.4127-215-1 II

Sources:ONCD: Communication professionnelle, recommandations ordinales

Rules for dentists in other markets

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A plain-language summary of what each law requires of a website or app, from the SafeLaunch rulebook, with the provision and official sources. It is not legal advice and not every duty in each law is listed.