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Therapist, psychologist or counsellor · New Zealand

Website advertising rules for therapists, psychologists and counsellors in New Zealand

Therapists, psychologists and counsellors answer to their regulator's advertising and conduct rules as well as to privacy law. This is what New Zealand Psychologists Board Advertising Statement (December 2024) means for your website: testimonials, claims, fees, titles and the details you must show. It applies only to sites of that profession, and only where you are licensed. For the general laws every site in New Zealand must follow, see New Zealand's laws.

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New Zealand Psychologists Board Advertising Statement (December 2024)

Published Feb 2025 (dated December 2024); review due 2029 or sooner on legislative change.

Who it covers: Psychologists registered with the Board. Set by the New Zealand Psychologists Board.

What it requires of a website or app (3)

  • Information is true, accurate and balanced, with no unfounded fear about mental health or undue pressure; scientific claims are evidence-basedAI reviewStatement: "Ensure the information in your advertisement is truthful and balanced"
  • Only qualifications on the Board register or conferred by a recognised professional association are advertised, with the psychologist's true full name and the business addressAI reviewStatement: "Titles, names, qualifications and memberships"
  • No client testimonials about treatment outcomes; limited service-experience comments may be allowed but must not be solicitedAI reviewStatement: "The Use of Client Testimonials is Limited"; Medicines Act 1981 s 58

Sources:NZPB Advertising Statement (Dec 2024)

Rules for therapists, psychologists and counsellors in other markets

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A plain-language summary of what each law requires of a website or app, from the SafeLaunch rulebook, with the provision and official sources. It is not legal advice and not every duty in each law is listed.