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Doctor or surgeon · Australia

Website advertising rules for doctors and surgeons in Australia

Doctors and surgeons answer to their regulator's advertising and conduct rules as well as to privacy law. This is what Health Practitioner Regulation National Law s 133 and Ahpra advertising guidelines (doctors) means for your website: testimonials, claims, fees, titles and the details you must show. It applies only to sites of that profession, and only where you are licensed. For the general laws every site in Australia must follow, see Australia's laws.

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Health Practitioner Regulation National Law s 133 and Ahpra advertising guidelines (doctors)

Guidelines effective 14 Dec 2020; higher maximum penalties apply in all jurisdictions from July 2024.

Who it covers: Registered health practitioners and anyone advertising a regulated health service, including corporate owners. Whether a foreign advertiser aimed at Australians is covered was not confirmed. Set by Ahpra and the National Boards.

What it requires of a website or app (7)

  • No testimonials about the clinical aspects of a service (symptoms, diagnosis, treatment, outcome); patient reviews on third-party platforms may exist but the advertiser must not use them to promoteAI reviews 133(1)(c); Guidelines 4.3, 4.3.1, 4.3.2
  • Advertising is not false, misleading or deceptive, directly or by implication (emphasis, omission, comparison)AI reviews 133(1)(a); Guidelines 4.1
  • Claims of effectiveness are backed by acceptable evidence; before-and-after studies with few or no controls are not enoughAI reviewGuidelines 4.1.1, 4.1.2
  • Comparative claims are clear, accurate and evidence-backedAI reviewGuidelines 4.1.3
  • No protected or specialist title ("specialist", "specialises in") without specialist registration; "Dr" makes the profession clear if not a medical practitionerAI reviews 113, 115; Guidelines 4.1.4(a)-(g)
  • Offers, gifts and discounts state their terms in plain language, "free" is genuinely free, and instalment offers state the total costAI reviews 133(1)(b); Guidelines 4.2
  • No unreasonable expectation of beneficial treatment and no encouragement of unnecessary use of servicesAI reviews 133(1)(d), (e)

Sources:Ahpra: Guidelines for advertising a regulated health service

Rules for doctors and surgeons in other markets

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A plain-language summary of what each law requires of a website or app, from the SafeLaunch rulebook, with the provision and official sources. It is not legal advice and not every duty in each law is listed.